Safety at CaribServ
Your safety is our priority. CaribServ takes multiple steps to ensure a trustworthy experience for both customers and providers.
Provider Verification
All providers who display a verified badge have been through our verification process, which includes identity confirmation and business registration checks. We encourage customers to look for the verified badge when choosing a provider.
Reviews & Ratings
Our review system allows customers to share honest feedback after receiving a service. Reviews are monitored for authenticity and providers cannot remove or alter customer reviews.
Dispute Resolution
If something goes wrong with a job, our dispute resolution system provides a structured way to resolve issues. Both parties can submit evidence and our team mediates to reach a fair outcome.
Reporting Concerns
If you encounter unsafe behavior, fraud, or any concern about a provider or customer, please report it immediately to safety@caribserv.com. We investigate all reports promptly.
Tips for Customers
- Always check a provider's verification status and reviews before hiring.
- Request a detailed quote in writing before work begins.
- Use CaribServ's messaging system to keep a record of communications.
- Report any suspicious activity or requests for off-platform payment.